Price Match Promise

If you find a lower price or a better shipping offer on the same BowFlex product from one of our authorized retailers, contact us before you purchase. If the offer qualifies, we’ll match it on BowFlex.com.

1. Before placing your order, contact our sales team at bowflex.sales@bowflex.com or (800) 618-8853. Our team is available Monday through Friday, 9am to 7pm CT.
2. Send us a link to the live online offer.
3. If the offer qualifies, we’ll apply the match to your order.

Price matching applies to select authorized retailers, which we determine and update from time to time. If you’re not sure whether a retailer qualifies, contact our sales team before you purchase and we’ll let you know. Eligibility is determined at the time of review.

• The product’s selling price
• The shipping price for a similar shipping service level (such as standard shipping or white glove delivery) offered by the retailer. Whether a shipping service is comparable will be determined by us.

• The offer must come from an authorized retailer and be sold and shipped directly by that retailer.
• The offer must be for the same product model and configuration.
• The product must be in stock and the offer currently available online.
• The offer must be available to customers in the same geographic area and delivery location.
• You must contact us before you purchase.

• Third-party marketplace sellers, including third-party sellers on sites like Amazon and Walmart
• eBay and other resale or second-hand sources
• Clearance, liquidation, or closeout pricing; open-box, refurbished, special or used items
• Membership-only pricing
• Expired or out-of-stock offers
• Financing offers, gift cards, bundles, and promotional credits
• Coupon codes, promotional codes, and other discounted pricing requiring a code or separate promotional redemption
• Pricing errors, typographical errors, and obvious inaccuracies
• Taxes, environmental fees, recycling fees, surcharges, installation charges, or other ancillary fees
• Commercial, institutional, or reseller purchases
• Requests exceeding reasonable quantities for personal use

This promise applies to purchases made on BowFlex.com for delivery in the lower 48 U.S. contiguous states.

If BowFlex.com offers a lower selling price on the same product you purchased after your purchase date, you may request a refund of the price difference. Requests must be submitted within seven (7) days after your product is delivered. This applies to BowFlex.com prices and offers only. To determine if your purchase qualifies, you can reach our Care agents at (800) 605-3369.