TreadClimber FAQs

How does a treadmill compare to a TreadClimber® cardio machine?

Both can be utilized for walking workouts, but there are key differences that give TreadClimber machines a distinct advantage. A treadmill has only one moving belt while the TreadClimber has two independent treadles. The unique motion of the treadles provides several benefits by combining the motions of a treadmill, a stepper, and an elliptical. It not only burns more calories than walking on a treadmill at the same speed, but also creates a smooth low-impact motion. As you step forward and up, the treadles rise to meet your feet with every step. This significantly reduces impact to your joints. It's the ultimate combination of calorie burn and comfort!

What are the dimensions of the TreadClimber?

Please see the "Full Specs" popup on the product page of the model you're interested in (TC200, TC100).

What is the maximum user weight?

All TreadClimber models are tested to ensure safe operation for users up to 300 lbs. The warranty does not cover use of the machine by users greater than 300 lbs.

How easy is a TreadClimber to assemble? Is there a service that can do it for me?

Most people are able to assemble their TreadClimber with the assistance of the detailed assembly manual and supplemental assembly videos. However, we encourage you to take a look at the online manual (TC200, TC100) to make sure it's something you would be comfortable with. We do offer an increasingly popular in-home assembly service that you can add to your order during checkout. Please see the In-Home Assembly link on the product page (TC200, TC100) to check on pricing and availability in your area.

Is the TreadClimber appropriate for someone with my medical condition?

The TreadClimber is a very popular machine, largely because it is designed to be very low impact. However, your experience is unique, so we cannot determine whether or not the machine would be right for you. We highly recommend that you consult with your doctor about your particular exercise needs.

Is there a minimum ceiling height?

TC200 model: At their highest point, the treadles are 17 inches from the floor (43 cm). Add that to your height, plus a couple inches for comfortable clearance, to calculate your minimum ceiling height.

TC100 model: At their highest point, the treadles are 14.5 inches from the floor (36.8 cm). Add that to your height, plus a couple inches for comfortable clearance, to calculate your minimum ceiling height.

What kind of floor can I place the TreadClimber on?

The TreadClimber should be placed on a clean, hard, level surface. Carpeted flooring is fine. Regardless of the type of flooring, we strongly recommend using one of our machine mats to protect your floor.

Do the treadles go up and down on their own?

No, the up-and-down climbing motion is dictated by the user's stride and pace.

Can you run on the TreadClimber?

No, the TreadClimber is not designed for running. It is designed to provide an extremely effective workout while walking.

Can the treadles be locked together so you can use the TreadClimber like a treadmill?

No, the treadles do not lock together because that would limit the effectiveness of the workout.

Does the TreadClimber fold up for storage?

While it does not fold up, the footprint of the TreadClimber is not much larger than a folded up treadmill. Built-in transport wheels also make it easier to move your TreadClimber around.

Where is the serial number on my TreadClimber?

To locate the serial number on your TreadClimber, look underneath the left treadle. You will see it on the crossbar piece, next to the left upright. The serial number will be on a sticker and it will consist of a long series of numbers with several letters in the middle.

Should you have any further questions, please don't hesitate to contact us.